1. Introduction This Privacy Policy describes how Glass Masters LLC. (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or communicate with us via email or text message.

2. Information We Collect We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and physical address.

• Communication Preferences: Your preferences for receiving marketing and operational communications.

• Service Details: Information regarding your glass service needs or inquiries.

3. Use of Information We use your information to:

• Provide and maintain our services.

• Communicate with you regarding appointments, quotes, and service updates.

• Send marketing communications (where permitted).

• Comply with legal obligations.

4. Email and Text Messaging (SMS) Communications

• By providing your phone number, you agree to receive text messages from Glass Masters LLC. for service updates and promotional purposes. Message and data rates may apply. Message frequency varies.

• Opt-Out: You can opt-out of receiving SMS messages at any time by replying “STOP”. For email, click the “unsubscribe” link at the bottom of any marketing email.

5. Data Sharing and Disclosure

• We do not sell, rent, or lease your personal information to third parties.

• We do not share your personal information with third parties for their own marketing purposes.

• Mobile Information: Personal information (including mobile phone numbers) will not be shared with third parties or affiliates for marketing/procedural purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security We implement technical and organizational measures to protect your personal information. However, no method of transmission over the internet or mobile network is 100% secure.

7. Your Rights Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you.